System Access
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Log Into the NMS Match System
You can access the NMS Match System by selecting the Log In button in the top-right corner of the page.
To log into the NMS Match System you will need to enter both the email address and password that were previously set up in the system (e.g., when you registered your program for the Chiro Match).
If you have more than one track registered in the Chiro Match, you will be presented with a list of the tracks after you log into the system. You must select a track from the list in order to reach the Dashboard page for the track.
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Forgot Password?
If you do not know your password, please use the Forgot Password? link available on the NMS Match System login page and follow the instructions to reset your password.
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Update Account Information
In the Account section, you can change your access credentials (email, password, and security questions) and add an additional track to your program. If you have a user role for more than one track, any changes you make to your access credentials will apply to all of your tracks. Ensure your email address is correct, as your program's Match results and other correspondence pertaining to the Match will be sent to that email address.
Program Directors can also update and manage secondary users for the track from the Account page.
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New/Changed Program Director
If there is a change in Program Director, the following information should be updated for the Program Director role on the Account Page of the NMS Match System:
- Program Director name, email address, password, security questions
You should also check the Profile page and update other track contact information, like phone, and mailing address if necessary
If possible, the former Program Director should update the system to make you the Program Director. They should log in to the system, go to the Account page, update the Program Director name, enter your email address, and provide a temporary password for you. You can then log in with your email address and the temporary password, and update your password and the rest of the information on the Account and Profile pages as required.
If the former Program Director is not available and you do not have access to the login credentials created by the former Program Director, you must send a signed request to NMS, on the program's letterhead, providing your email address and requesting that NMS update the login information for your program. The letter should be scanned or photographed and sent as an email attachment to chiro@natmatch.com.
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Add/Manage Users
Program Directors can add and remove new (secondary) users who will have access to their program in the NMS Match System.
Add Users:
- Select the Account option from the NMS Match System menu
- Select the Manage Users button in the Users section of the Account page
- Select the Add New User button.
Provide the user's name, phone number, email address, and select a permissions level.
Permissions are assigned at the program level. Users will have the same permissions for all tracks offered by your program. The available permissions levels is:
- Select the Add button. This will automatically send an email to the user prompting them to create their own unique login credentials for the NMS Match System. If the user already has an account in the NMS Match System, your program will be added to their list of options when they log in to their account.
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style="padding-bottom:5px;">Limited Permissions: A Limited Permissions user can view, manage, and change all program and track information, including the number of positions offered and rank order lists, but they are not allowed to create or manage other users. They will also be copied on relevant automated emails (e.g., confirmations, reminders, etc.) sent to the Program Director from the NMS Match System.
Remove User:
If you remove a user, they will no longer have access to your program and will no longer receive any communications about your program from the NMS Match System.
- Select the Account option from the NMS Match System menu.
- Select the Manage Users button in the Users section of the Account page.
- Select the X located next to the user's name from the list of users for your program.
- Confirm that you want to remove the user by selecting OK.
Manage your Track(s)
After you log in to the NMS Match System for a track, you are presented with a Dashboard. The Dashboard shows your track’s current status in the Chiro Match, the number of positions being offered, and information about the track’s applications and rankings for the Chiro Match.
Programs that have more than one track registered in the Chiro Match will be presented with a list of their tracks after they log in to the system. You must select one track from the list to reach the main Dashboard page for the track.
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Switch to the Dashboard of Another Track
If you have more than one track registered for the Chiro Match, you can use the Switch button at the top of the Dashboard to access the Dashboard of another track without having to log out of the system.
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Change the Number of Positions Offered by a Track
You should ensure that the number of positions to be filled in the Match is correct for each track. All positions at your program that start training in 2025 must be offered in the Match.
To change the number of positions in the NMS Match System:
- Select the Edit button in the Positions section of the Dashboard
- Select the appropriate number of positions to be filled, and press the Save button
The number of positions offered can be changed in the NMS Match System until the Rank Order List deadline, February 19, 2025.
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Participation Status - Withdraw or Reinstate a Track
The Status section shows the track's participation status in the Chiro Match. All registered tracks that intend to offer positions in the 2025 Chiro Match should have a status of Active.
The status of a track can be changed in the NMS Match System until the Rank Order List deadline. If the track is no longer offering positions that start training in 2025, it should withdraw from the Chiro Match
If your track has positions available but no acceptable applicants, you should not withdraw the track but should certify a Rank Order List with no ranks. The track will not be matched with any applicants but it will be included on the List of Programs with Available Positions that is posted for the use of unmatched applicants in the Post-Match Process.
To withdraw a track in the NMS Match System:
- Select the Edit button in the Status section of the Dashboard
- Select a reason for withdrawing
- Enter your password and press Submit.
If you have withdrawn a track but now want that track to participate in the Chiro Match or offer positions in the Post-Match Process, you can reinstate that track prior to the Rank Order List deadline.
Reinstate a Track in the NMS Match System:
- Select the Edit button in the Status section of the Dashboard
- Follow the instructions provided on the screen to complete the reinstatement process.
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Add a New Track to Your Program
- Select the Account option from the NMS Match System menu.
- Use the Add New Track button to add an additional track to your program.
- Select the number of positions to be filled in the track for 2025 and edit the description of the new track.
- The description of the new track must be unique and clearly distinguish that track from any other track offered by your program. You may also need to modify the description(s) of the previously existing track(s) offered by your program to ensure the track descriptions clearly identify each track.
- The Match Code Number will be assigned to the new track automatically by the system.
You can add a track to your program in the NMS Match System until February 5, 2025. If you wish to add a track after this date, you will need to contact NMS.
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Update Program and/or Track Information
Select the Profile option from the NMS Match System menu to update your track description and program information (Program Display Name, Program Director name, mailing address, and telephone number).
Most of the information in the Profile section can be edited until the Rank Order List deadline. However, you cannot change the Program Display Name or the track description once the NMS Match System is open for the entry of rankings.
To update your Profile information:
- Select the Profile option from the NMS Match System menu.
- Select the Edit button next to the information you want to change.
- Update your information, and press the Save button.
Detailed instructions about the content to be entered into each field can be found by pressing the tooltip icon (?) next to the field name.
If your program has more than one track in the Chiro Match, any changes you make to the Program Information for one track will be made automatically for all tracks at the program. You cannot have different contact information for different tracks within your program.
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Access Your Applications
To access the applications submitted to your program, log into the NMS Match System and select the Your Applications option from the menu. That will display the list of applicants to your program.
When an applicant adds your program to their list of pending applications, you are provided with their name and contact information. When an applicant submits an application to your program, the applicant's full application information is available immediately for download. The NMS Match System has tools to help you organize and review the applications submitted to your program.
Browser Requirements
The online NMS Match System is designed to be used with the security and features of modern web browsers.
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Browser Requirements
We recommend using the most up to date version of one of the following browsers:
If you access the system with a browser that is not in the list above, or with a browser that is significantly out of date, you may see warning messages and experience problems.
You must have JavaScript enabled and accept cookies for the NMS Match System to function correctly.