National Matching Services

Match Specific Privacy Notice - ASHP Resident Matching Program

You are strongly encouraged to read the National Matching Services Inc. Privacy Policy ( as it describes policies and procedures that apply to this Match.


National Matching Services Inc. ("NMS", "we", "us", "our") provides matching services for the ASHP Resident Matching Program (the "Match").

The Match places applicants into pharmacy residency training positions in the United States. The Match includes both postgraduate year one (PGY1) and postgraduate year two (PGY2) pharmacy residencies. Match participants include organizations, residencies and programs offering positions in the Match, applicants seeking positions in the Match, and schools who have graduated applicants that are participating in the Match.

The Match Websites (,, including all pages, sub-pages, and successor pages (collectively referred to as the "Website") provide information about the Match and tools for participants to access, view and manage the information they submit to the Match.

To the extent permissible by law, your use of the Match Website provides your agreement and consent for NMS to collect, use, disclose and otherwise manage your information as set out in the Privacy Policy ( and this Match-specific Privacy Notice. You also agree to the Website Terms of Use described in detail at

Sponsoring Organization

The Match is sponsored and supervised by the American Society of Health-System Pharmacists (ASHP) herein referred to as the Sponsoring Organization of the Match.

The Sponsoring Organization retains sole ownership of and proprietary rights to information submitted to NMS by Match participants. Other than as is used to administer or support the Match, or as ordered by a court of law, NMS will not disclose or make use of any information you provide to NMS without first obtaining explicit consent from the Sponsoring Organization.

Collection of Your Information

If you start the process of registering (e.g., to participate in a Match), register, or use the Match Website as a registered participant, NMS will collect information directly from you. NMS may also collect information about you from the Sponsoring Organization, or other organizations with an interest in the Match as approved by the Sponsoring Organization (e.g., the PhORCAS application service). The information collected is used to administer and support the Match.

  • For organizations, residencies and programs, the information collected by NMS includes, but is not limited to: IP address and time of your visit to the Match Website; residency name; residency-type; accreditation status; Match code number(s); ASHP code number; password; security questions and answers; address; program director name; phone number; fax number; e-mail address; programs offered in the Match; application deadline date; quotas for each program offered; reason for withdrawal, if any; Rank Order List(s); information on applicants matched to each program.
  • For applicants, the information collected by NMS includes, but is not limited to: IP address and time of your visit to the Match Website; name; code number; password; address; phone number; e-mail address; school; graduation date; PGY1 training for PGY2 applicants; Rank Order List; program to which applicant is matched (if any); credit card payment verification information; cheque information; name and code number of partner, if applicant is participating in the Match as a couple.
  • For schools, the information collected by NMS includes, but is not limited to: school name; contact name; code number; e-mail address; list of registered applicants from that school.
  • Sometimes NMS surveys Match participants. If you agree to complete the survey, your responses and answers to the survey questions are collected.
  • When you call or e-mail NMS with a comment or question, we will collect this information to enable NMS to respond to your comment or question and to monitor or improve our services. We may ask for your information in order to respond to your comment or question.
  • Sometimes NMS asks for information that you are not required to provide but may provide if you wish. For example, we may request certain information to uniquely identify you as a Match participant.

It is your responsibility to ensure that the information you provide is truthful, complete and correct. NMS and the Sponsoring Organization reserve the right to verify any information provided as part of your participation in the Match. If any information you provide is determined to be false or misleading, concealed or withheld your participation may be denied and/or your Match result may be revoked. The determination of whether the information you provide is false or whether you have concealed or withheld information may be shared with Match participants and/or other interested parties.

Use of Your Information

Your information may be used in the following ways:

  • NMS uses your information to identify you as a unique Match participant, to verify payment for the Match, to enter and confirm ranking information, to withdraw you from the Match, to execute the Match, to communicate with you by email and/or phone, to provide you with support, and to report results.
  • NMS uses your information to create aggregate, non-personally identifiable statistics for use by the public, by the Sponsoring Organization and by Match participants for performance, policy, development and other research purposes.
  • NMS may use your information to resolve issues raised by interested parties that are related to the accuracy, quality, security, comprehensiveness, and performance of the Match.
  • NMS may survey Match participants. Your information is used to contact you to advise you of the survey. If you agree to complete the survey, your information is used only to process the survey responses.

Disclosure of Your Information

Your information may be disclosed in the following ways:

  • NMS may disclose all of your information to the Sponsoring Organization. The Sponsoring Organization may use the information for research, marketing, commercial or other business purposes.
  • NMS may disclose a list of ASHP members that are not participating in the Match to the Sponsoring Organization.
  • NMS may disclose program contact information on a publicly accessible section of the Match website.
  • NMS may disclose to residencies the name, code number, participation status, and location of residence of applicants participating in the Match; the name and code number of applicants that matched to the program; contact information and information on the program types ranked by applicants who participated in the Match but were not matched.
  • NMS may disclose to applicants the name, code number, Programs Director, residency, program(s), and location of all programs participating in the Match.
  • NMS may also disclose to applicants the residency and program to which they have been matched.
  • NMS may disclose to applicants and other interested parties contact and program information of residencies with positions that remain unfilled after the Match.
  • NMS may disclose to schools the name, contact information, Match participation status, and Match results for each applicant from that school.
  • NMS may disclose your information to third parties as requested by the Sponsoring Organization.
  • NMS may disclose your information to regulatory authorities, law enforcement or other persons, as authorized or required by law.
  • NMS reserves the right to disclose your information to interested parties, at our sole discretion, if we deem it to be in the best interest of supporting or administering the matching services.

How to Contact Us

For more information about our privacy practices, or to report a complaint, contact NMS by e-mail at; by phone at (416) 977-3431; or in writing to National Matching Services Inc., 301-20 Holly St, Toronto ON M4S 3B1.

Last updated: May 14, 2018

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