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Privacy Statement


Your privacy is important to us and we are committed to ensuring that your privacy is respected and protected. As part of this commitment, we have prepared this Privacy Statement to explain the manner in which we collect, use, disclose and otherwise treat information in the course of administering or supporting our matching services.

This section of the Privacy Statement applies to all web sites (,, owned and operated by National Matching Services Inc. (NMS). The collection, use, disclosure and otherwise treatment of your Personal Information are outlined in Match-specific Notices accessible from the links provided at the end of this Statement. You are strongly encouraged to read the Notice that is applicable to your Match.

Collection and Use of Information

NMS may collect technical and personal information when you visit the NMS web sites. Technical information is collected to monitor site usage and identify where improvements can be made. Technical information collected during all visits may include:

  • the computer’s Internet Protocol address (e.g., IP 324.45.123.11) and its corresponding domain name;
  • the computer’s operating system and web site browser used;
  • the referring site address, if accessed from another site;
  • the addresses of the pages visited; and
  • the date, time and duration of the visit.

NMS may also collect Personal Information when you visit the NMS web sites to provide or access personally identifiable information related to your participation in a Match. The Personal Information that may be collected, includes but is not limited to,

  • your contact and payment information;
  • your Rank Order List information; and,
  • other information as described in the Match-specific Notice for your Match;

NMS may collect your Personal Information directly from the Sponsoring Organization(s) or from other organizations who have contracted with the Sponsoring Organization(s) to provide services complementary to our matching services, such as a central application service.

NMS may make this information available, as required, to certain third parties who have been contracted to provide services on our behalf, such as audits to protect our systems and your Personal Information, or who have contracted with the Sponsoring Organizations to provide complementary services related to one of our matching services,

Ownership of Personal Information

NMS retains sole ownership of and proprietary rights to all technical information that is collected through your visit to our web sites. NMS may disclose your Personal Information to the Sponsoring Organization(s) of your Match and others as described in the Match-specific privacy Notice accessible from the link below.

Other than as is used to administer or support our services, or as ordered by a court of law, NMS will not disclose or make use of any Personal Information you provide to NMS without first obtaining explicit written consent from the appropriate Sponsoring Organization(s) for such disclosure or use.

NMS reserves the right to transfer any information collected from our web sites in the event of a corporate reorganization or merger with a third party, or upon a transfer of all or a portion of our operations or assets to a third party acquirer.


NMS may provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may disclose Personal Information to comply with contractual or other legal obligations in relation to the services we provide to our clients.

We reserve the right, in our sole discretion, to modify, alter or otherwise update this Privacy Policy at any time, with or without notice to you.

Third-Party Websites

Our web sites may provide links to third-party web sites that may be of relevance to our business. The inclusion of any hyperlink does not imply our endorsement of any other organization, its web site, or its services. These linked web sites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such web sites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked web sites may collect, use, disclose or otherwise treat your Personal Information.

Security of Personal Information

Although we take appropriate measures to safeguard the Personal Information in our custody and control, we are unable to guarantee that your Personal Information will never be disclosed or accessed in a manner that is inconsistent with this Privacy Statement.

We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. These measures include restricting access to Personal Information in our custody and control only to employees and authorized service providers who require such information for the purposes described in this Privacy Statement and the Match-specific Notices.

Cookies must be enabled on your computer to allow the creation of session cookies for accessing information on our web sites. Cookies are small text files that contain a generated alphanumeric string. These files are offered to your computer to enable the tracking of your navigation through the application site. Although these cookies are maintained only during the current visit, they allow NMS to log all of your activity. These logs are used for site maintenance, for performance management and for tracking your navigation path. These cookies are deleted once you close your browser or sign off from the application that generated the cookie.

The web site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies". The information generated by the cookie about your use of the web site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the web site, compiling reports on web site activity for web site operators and providing other services relating to web site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this web site. By using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you would like to stop your data being sent to Google for analytics purposes, you can install the Google Analytics Browser Add-On, details of which are available at

Personal Information you submit to NMS through the NMS web sites is kept secure through a data encryption process known as Secure Socket Layer (SSL). Personal Information you submit to the web site is stored on servers which do not use Google Analytics.

Accessing and Correcting Your Personal Information

To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections to your Personal Information. Access to your Personal Information will be protected with a password. We strongly recommend that you do not disclose your password to anyone.

During a Match, you are able to access your Personal Information online and, in most cases, make corrections online where required. In some circumstances (e.g., after deadlines have passed) changes to your Personal Information must be done directly by NMS personnel.

Retention and Disposal of Personal Information

All information collected by NMS for administering or supporting our matching services will be retained indefinitely.


How to Contact Us

For more information about the collection, use and disclosure of your Personal Information by NMS, contact NMS by e-mail at; by phone at (416) 977-3431; or in writing at 20 Holly St, Suite 301, Toronto ON, M4S 3B1.

Last updated: March, 2015