National Matching Services


Programs Help - Login Issues

The 2018 APPCN Match


What login credentials do I use?

To log in to the NMS Match System, you must use the e-mail and password you previously established in the NMS Match System (e.g., when you registered your program the 2018 Match).

If you have changed your e-mail or password in the NMS Match System since registering, use the most current values when attempting to log in.


How do I reset my password?

To reset your password, use the "Forgot Password?" link located under the e-mail and password fields on the NMS Match System Login page.

If you have set up security questions for your account, you will be prompted to provide answers to those questions. If you cannot correctly answer your security question, contact NMS for assistance.

Please Note: You will need your password to certify your Rank Order List. It is advised that you use a password you can remember, rather than a randomly generated password that is saved in your browser.


What do I need to do as a new Program Director?

If your residency site is already registered to participate in the 2018 Match:

You will need to obtain access to the NMS Match System for this residency site. If you can obtain the NMS Match System login credentials from the previous Program Director, you should login to the NMS Match System using those login credentials and update the Account and Profile information in the NMS Match System for your residency.

If you cannot obtain the login credentials from the previous Program Director, please contact NMS. You will have to submit a signed, written request on residency site letterhead notifying NMS of the change in Program Director and asking for the login credentials to be reset.

If your residency site is not yet registered to participate in the 2018 Match:

If you can access the registration e-mail sent previously to your residency site (probably to the previous Program Director), you can click on the link in that e-mail to start the registration process for your site. As part of the registration process, you will be able to update the Program Director information for the site, including providing your name, e-mail address, and other contact information.

If you cannot access the registration e-mail sent previously to your residency, contact NMS to request that we send you an e-mail with access to the online registration system for your residency site.

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